Brian,
My name is Colet and I’m not sure if you remember, but several weeks ago I called and asked for advice and/or input on making a depreciation of value claim on my 2014 Hyundai Sonata that had just been in an accident. As it turned out, just a few days later they found more extensive damage and decided to total my vehicle.
I just wanted to say thank you for helping me out when I had no idea what the next step was. You talked me through your process and explained how everything was going to go. Unfortunately, since it has been totalled and I had to get a new vehicle, I am obviously unable to use your services like I had intended, so I was never able to thank you in person. So, thank you for being open and honest with someone you didn’t know and also taking the time to reach out to someone who didn’t know what to do next. I greatly appreciated it.
Believe me, if I ever know of anyone to go through a similar situation, (only because I hope I never have it happen to me again!) I will tell them to give you a call.
Thanks again and I hope you have a weekend,
Colet
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